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Installation network across all 34 provinces

Vietnam's nationwide installation network for appliance brands

One dispatch partner for appliance installation and warranty work for brands, marketplaces and retail chains: order intake, technician dispatch, sign-off and reconciliation.

Technicians in the network
500+
Provinces covered
34/34
Appointment confirmed within
60 min

Illustrative map — includes Vietnam's Hoang Sa (Paracel) and Truong Sa (Spratly) archipelagos

01 / 03Northern Vietnam

Ha Tinh and northward

120+ technicians in the network

Jobs are dispatched by area: the system picks the nearest technician with the right skills for the appliance.

Illustrative example

12,000 BTU air conditioner install

Technician 2.3 km awayConfirmed after 18 min

  1. Created
  2. Confirmed
  3. Dispatch

02 / 03Central Vietnam

Quang Tri to Quang Ngai

80+ technicians in the network

Appointments are confirmed with the customer within 60 min. Technicians sign off each job with photos in the app.

Illustrative example

Front-load washer install

Technician 3.1 km awayConfirmed after 24 min

  1. Created
  2. Confirmed
  3. Install

03 / 03Southern Vietnam & Mekong

Gia Lai and southward

200+ technicians in the network · Mekong Delta 60+

Every job has a step-by-step status and is reconciled with the brand or platform job by job.

Illustrative example

Ceiling cassette AC install

Technician 1.6 km awayConfirmed after 12 min

  1. Created
  2. Confirmed
  3. Sign-off

Whole network

One dispatch system for the whole country

34/34 provinces · 500+ technicians

Wherever the job is, it follows the same process: intake, scheduling, dispatch, sign-off and reconciliation.

View the network

Start here

Brands, technicians and customers on one network

Brands and marketplaces hand over orders, partner technicians take jobs through the app, and end customers have one point of contact after installation.

  • A coordinator checks orders on a tablet among boxed appliances while a colleague moves a box on a hand truckIllustrative image

    Brands & marketplaces

    Hand installation orders to one partner

    Bluebolt Services takes the order, dispatches a technician, records photo sign-off and reconciles with you job by job.

  • A technician on a motorbike carrying a tool case and a ladder checks a new job on his phoneIllustrative image

    Technicians

    Steady work in the area you know

    The app suggests jobs by area, skills and availability. Sign-off and earnings for every job are right there in the app.

  • A technician shows a family how to use the remote of a newly installed air conditionerIllustrative image

    End customers

    Had an installation and need help?

    Call our hotline or register the warranty for a recent installation. We coordinate between you, the technician and the brand.

Scale and commitments

These figures are the size of our network and the commitments Bluebolt Services currently publishes. Measured operating figures, such as completed jobs or on-time rate, will appear once they have been reconciled.

500+

Technicians in the network

Size of the nationwide technician network

34/34

Provinces covered

Provinces and cities (out of 34) where the network has technicians

The challenge

Why is installation quality so hard for brands to control?

Your products sell everywhere, but installation is usually split across many small crews, each with its own way of working.

Common pain points

  • Quality varies between provinces and between crews
  • No view of where each job stands; missed appointments surface only when customers complain
  • Costs, paperwork and warranty claims are scattered and hard to reconcile

How Bluebolt Services solves it

  1. One partner, one process

    You hand orders to Bluebolt Services. Every job follows the same five steps, from intake to reconciliation.

    Evidence

    • Installation network across all 34 provinces
  2. Technicians matched by skill and location

    The system assigns each job to the nearest technician with the right skills for the appliance and an open slot.

  3. Photo sign-off and a clear status at every step

    Technicians record sign-off photos in the app, and every job has a status across the five steps. How we report to you is agreed in your contract.

  4. Reconciliation job by job

    We reconcile with you on signed-off jobs only. Any extra materials are paid by the customer directly to the technician, using our published reference prices.

How it works

Every job follows the same five steps

Step 00 is the customer's purchase from a brand or marketplace. From step 01, the job runs through Bluebolt Services' process until it is reconciled.

Step 00: Customer purchase

the trigger, not counted as a step

The customer buys an appliance from a brand, marketplace or retail chain. This triggers the job; Bluebolt Services is not involved yet.

  1. Step 01: Order intake

    Brand or retailer → Bluebolt Services

    Installation orders enter Bluebolt Services' system through the channel agreed with the brand or retailer.

  2. Step 02: Technician dispatch

    Bluebolt Services

    The system assigns the nearest technician with the right skills and an open slot.

  3. Step 03: Appointment confirmation

    Technician ↔ customer

    The technician calls the customer to confirm the time and address.

  4. Step 04: Installation and sign-off

    Technician + customer

    The technician installs and test-runs the unit, then signs off with the customer using photos in the app.

  5. Step 05: Reconciliation and warranty

    Bluebolt Services → brand or retailer, customer

    Bluebolt Services reports to and reconciles with the brand or retailer. The customer registers the installation warranty.

Technology

One job record, from dispatch to sign-off

Technicians update the status and sign-off photos in the app; reporting to brands and marketplaces follows the format agreed in your contract.

The job board screen of the technician app: two wall-mounted air conditioner jobs with View details, Decline and Accept buttons
Illustrative UIThe dispatch board is an illustration. The phone screen is a screenshot of the technician app, with names, addresses and job codes replaced by sample data.
  • App for technicians

    • Jobs suggested by area, skills and availability
    • Customers sign off directly in the app
    • Earnings tracked job by job, available any time

Services

Installation and maintenance across four product groups

Technicians are grouped by appliance type, so each job reaches someone with the right skills.

Technician standards

The standards we set for partner technicians

Four groups of standards we use to recruit, train and assess technicians.

  • Qualifications and experience

    • Vocational diploma or certificate in electrical, refrigeration or mechatronics work
    • Lead technicians with hands-on installation experience
    • Electrical safety and work-at-height certificates preferred
  • Technical skills

    • Air conditioners: brazing copper pipe, pressure testing, vacuuming, charging refrigerant
    • Washers and fridges: levelling, water connections, earthing
    • TVs: wall drilling, bracket mounting, setup and network connection
  • Service conduct

    • Arrive at the time agreed with the customer
    • Neat uniform and courteous communication
    • Clean up the work area and show customers how to use the appliance
  • Safety and compliance

    • Protective gear when working at height
    • Check for electrical leakage before touching the unit
    • Correct materials: copper pipe thickness, cable cross-section

Knowledge

Installation guides and insights

Articles for after-sales managers, technical teams and customers.

Work with us

Ready to roll out installation for your brand?

Tell us your product categories, monthly volumes and the regions you need covered. We will send a quote and a proposed rollout plan.

Contact our sales team

Call the hotline or send an email and our sales team will advise you and send a contract quote.