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Solutions

Installation solutions for brands and retailers

Choose the installation and warranty setup that fits how you sell.

  • Installation network across all 34 provinces
Two coordinators wearing headsets work at their screens in a dispatch roomIllustrative image

Two models

Two ways orders reach Bluebolt Services, one technician network

Brands and retailers sell differently, so installation orders reach Bluebolt Services in two ways. The work at the customer's home follows the same process.

  • A coordinator checks orders on a tablet among boxed appliances while a colleague moves a box on a hand truckIllustrative image

    For appliance and cooling brands

    Installation and warranty work for brand orders

    The brand sends installation orders, Bluebolt Services assigns the nearest technician, signs off with photos and reconciles with the brand.

    • Installation orders across provinces through one contact
    • Technicians dispatched by area and skill
    • Reporting and reconciliation per job
    See the solution for brands
  • A technician shows a family how to use the remote of a newly installed air conditionerIllustrative image

    For marketplaces and retail chains

    Post-purchase installation for your customers

    Orders that include installation flow from your system to our technicians, and installation status flows back to your system.

    • Installation added to the post-purchase order flow
    • Status of every job sent back to you
    • A defined process for complaints and technician changes
    See the solution for retailers

Comparison

Three ways to run installations

No single approach suits every business. The table compares three options against the same criteria so you can weigh them yourself.

Three ways to run installations compared: an in-house team, local contractors and Bluebolt Services
CriterionIn-house teamLocal contractorsBluebolt Services
CoverageOnly where your own team is basedOne contract and one contact per provinceOne contract for every province with technicians in the network
Fixed costsSalaries, training, tools and vehicles for the whole teamLow, but rates differ from place to placePay per job, at the rates set in your contract
Quality controlYou design and audit your own processEvery contractor works differently and is hard to auditOne shared five-step process with photo sign-off
Order trackingDepends on your internal toolsBy phone and chat messagesEvery job has a status in the dispatch system
Reconciliation and paperworkPayroll, insurance and tax for every technicianMany contacts, many invoicesOne point of reconciliation, with service fees and parts kept separate
Adding a new provinceHire and train new techniciansFind and vet a new contractorUse technicians already in the network where the province is covered

Before you ask for a quote

Worth a look before we talk

Get started

Need one partner for your installation orders?

Tell us your product category, monthly order volume and the provinces you need covered. The Bluebolt Services sales team will get back to you.